Lei, K. (CM) – Designing for meaningful large-scale online communication, connection, and collective insight
Digital technologies have made large-scale online interaction a central part of how people communicate, connect, and work together. Yet scaling often comes at the cost of depth, and interactions can become superficial and chaotic, drifting away from the richer interactional contexts of small-scale or in-person settings that support trust and meaningful exchange, and that make […]